- Business
- IT Solutions
- Managed IT Services
Managed IT Services
Empower your business with the knowledge and support of industry experts through managed IT services.
- Round-the-Clock Security
- Comprehensive Disaster Relief
- Expert Data Management
Free Network Security Assessment†(normally valued at $1,500)
What are Managed IT Services?
Managed IT services are specialized solutions provided by third-party experts that assist businesses in maintaining and enhancing their digital infrastructure. These services encompass a wide variety of solutions, from IT security and help desk needs to network and systems support. With Canon Canada and Supra ITS, you can stay competitive and everything in between with comprehensive managed IT services.
Benefits of Managed IT Services
Our managed IT services are designed to function as an extension of your Canadian team, demonstrating the power of many to make efficiency possible and improvements constant. As you scale, do so with the confidence that your digital needs can be met and exceeded.
Proactive Strategy
Expertise and Specialization
Focus on Core Business
Proactive Strategy
Your IT infrastructure will always be on our radar. Continuous monitoring of your systems ensures we can detect issues before they escalate and take preventive measures to avoid operational downtime or disruptions. Our comprehensive reports help you understand vulnerabilities and leverage opportunities to circumvent them.
Expertise and Specialization
Our team of skilled professionals has expertise in different areas of IT, garnering numerous certifications in their years of tenure. We make it a point to stay up-to-date with industry trends and technologies, ensuring your business benefits from this specialized knowledge.
Focus on Core Business
By outsourcing your IT management, you can free up your internal resources and focus on your core business objectives. We handle routine IT tasks like system maintenance and troubleshooting, enabling your staff to concentrate on strategic initiatives and activities that drive revenue.
Free Network Security Assessment†(normally valued at $1,500)
Safeguard your organization’s data before breaches—and ransomware attacks—happen. Unlock the value of our Network Security Assessment as a way to gain unparalleled insights into your network's security posture, a $1,500 cost, for free. Our comprehensive assessment identifies vulnerabilities, safeguards your systems, and ensures peace of mind.
Our Services

24x7x365 Help Desk Support
Help desk support offers round-the-clock assistance every day of the year, ensuring prompt solutions to technical issues. This continuous support system provides uninterrupted assistance for users, connecting them directly with knowledgeable experts who can understand their concerns and identify prompt solutions. First-call resolution is a priority for our team. We partner with your business to deliver direct Level 2 and Level 3 support across multiple Canadian locations simultaneously, giving your organization peace of mind.
Help Desk IT Services
Endpoint Detection and Response
Enhance threat visibility through active and continuous monitoring of networks, endpoints, and cloud environments with managed detection and response. Experience the ultimate peace of mind regarding your organization’s information as our team strengthens your security stance and defends against cyber attacks, and can help prevent them before they happen.
Endpoint Detection and Response
Disaster Recovery Solutions
Ensure continuity of your IT systems and recovery in the event of a disaster or disruptive event. These may come in the form of extreme weather, system failure, or user error. Disaster recovery is a critical component of any organization's IT strategy to minimize downtime, protect sensitive information, and insulate against risks.
Disaster Recovery Solutions
VoIP Services
Integrate your existing systems with a cost-effective, scalable, and feature-rich solution to promote seamless communication. VoIP, or Voice over Internet Protocol, enables voice and multimedia communication over the internet for efficient collaboration, no matter where your team is located.
VoIP Services
Canon Complete
Canon Complete: Streamline your IT with a fully managed, all-in-one solution designed for Canadian small and mid-sized businesses. Canon Complete brings together every essential IT service (security, support, and system management) into one seamless package. No more juggling multiple vendors, reacting to issues as they arise, or stretching your internal team to cover growing tech demands. With Canon Complete, your business gets proactive, reliable IT management that keeps you secure, efficient, and ready for what’s next.
Canon Complete
PCaaS+
Simplify IT management and enhance productivity with PCaaS+ solutions. Bundle hardware, software, and IT services tailored to your business.
PCaaS+
Frequently Asked Questions
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What do managed IT services entail?
Managed IT services involve outsourcing proactive management and IT infrastructure support, including monitoring, maintenance, and resolving business issues, ensuring optimal functionality and security.
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How can Canon Canada enhance our cybersecurity?
Canon Canada is dedicated to strengthening your cybersecurity through a range of comprehensive measures. These measures include configuring firewalls, conducting vulnerability scanning, providing employee training and testing, and offering round-the-clock security oversight. Our efforts are geared towards fortifying your network defences and safeguarding your valuable data.
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What cloud services does Canon Canada provide?
At Canon Canada, we provide various cloud services that offer numerous benefits to businesses. Our main offerings include cloud migration, hybrid cloud hosting, and private cloud hosting. We work with enterprises to understand their needs and develop solutions that prioritize reliability and efficiency.
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What are professional services?
Our suite of business IT services encompasses professional services, which are geared towards enhancing operational efficiency. These services include consultation, implementation, and support in specific IT areas. Examples of professional services include information governance, comprehensive IT assessments, and the provision of a Virtual Chief Information Security Officer (vCISO) server, all aimed at elevating your business's IT capabilities.
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Are there case studies showcasing Canon Canada's success stories?
Yes, we have worked with numerous small businesses to enhance their security measures and streamline processes. Canon Canada highlights successful client collaborations through case studies, demonstrating expertise in streamlining processes, enhancing security, and achieving business objectives.
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Can Canon Canada customize IT solutions for my business?
Absolutely. At Canon Canada, our team customizes IT solutions by understanding unique business requirements and offering scalable and adaptable technology, software, and infrastructure tailored to individual client needs.
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Do you provide training for employees on IT security best practices?
Yes, our team is pleased to provide comprehensive training as part of our business IT support services. Our training programs are dedicated to educating your employees on IT security best practices to mitigate risks and enhance overall cybersecurity awareness.
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What industries does Canon Canada specialize in serving with its IT solutions?
Our IT solutions are focused on serving small and medium-sized businesses across Canada. Our services are tailored to our clients, ensuring that we deliver the quality expertise and support they need regarding their IT infrastructure.
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What types of cyber threats does Canon Canada protect against?
Canon Canada safeguards against cyber threats such as malware, phishing attacks, data breaches, ransomware, and insider threats, employing robust security measures and proactive monitoring to mitigate risks.
Why Choose Canon Canada?
Let us take the responsibility of managing and securing your organization’s IT infrastructure, so you can focus on growing your business.
Network Security ScanTrusted IT Services backed by a Fortune admired brand
Controlled and predictable spending with customized solutions
Canadian hosted services that provide support 24/7, 365 days
Ensure network security across your entire organization with proactive monitoring
20+ years of IT experience in the Canadian market
Our IT Partners
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HP Enterprise
Platinum Partner -
Veeam Gold Pro
Partner -
Oracle Gold Pro
Partner -
Microsoft Gold Pro
Partner
Our Full Suite of Solutions
†Offer valid until December 31, 2025. Get a network security assessment at no additional cost. No cash value. Conditions apply (e.g., for businesses only). For more details, please speak with a Canon representative.
© 2025 Canon Canada Inc. All rights reserved. Canon is a registered trademark of Canon Inc. Securing the Essentials is a registered trademark of Canon Canada Inc.