CPS Program
The CPS program is available to full-time and part-time imaging professionals who meet the membership level requirements of equipment ownership and business status. This program offers three levels of membership—Gold, Platinum and Cinema—to qualifying members, with each level receiving specific benefits. Please review the membership overview chart below for the requirements and benefits offered.
Gold Platinum Cinema
Qualifications
Equipment requirements 2 x EOS 70D / EOS R Series or better
AND
2 x L-Series lenses
OR
1 x XA11, XA15, XA40, XA50, XA55, XC15, XF400, XF405, XF705
2 x Full Frame DSLR or EOS R Series
AND
3 x L-Series lenses
1 x EOS Cinema C series
OR
CN-E Lens
Professional Not Required Yes Yes
Annual fee $100 $250 $500
Benefits
CPS Rewards Yes (Basic*) Yes (Extended*) Yes (Extended*)
Service Loaner Upon turnaround expiry Upon request Upon request
Rental Equipment Yes (Basic*) Yes (Extended*) Yes (Extended*)
Service Turnaround Target 6 Days 4 Days 4 Days
Service Discount 20% 30% 30%
Number of Repairs Allowed Per Term 10 15 20
Service Shipping Subsidized Complimentary Complimentary
Telephone Support Yes Yes Yes
Equipment Test Driver No Yes* Yes*
Restricted Service List Yes Yes Yes
Priority Allocation on purchase of New Models Yes ** Yes ** Yes **
* Pending Availability
** In certain situations priority allocation is limited to the pre-order period only.

Products for member registration and service
In order to ensure rapid service turnaround, parts availability is assured for the following products. Any products not listed below will not be eligible for service turnaround within our stated turnaround targets. Please contact your CPS representative when in doubt. New products will be added to this list as they are released into the market, and older products will be removed as their service life expires.

EOS Digital SLR Cameras
EOS 1D C EOS 5D Mark III EOS 6D EOS 70D
EOS 1D X EOS 5D Mark IV EOS 6D Mark II EOS 80D
EOS 1D X Mark II EOS 5Ds EOS 7D EOS 90D
EOS 1D X Mark III EOS 5DsR EOS 7D Mark II  
Mirrorless Cameras
EOS R EOS R5 EOS Ra EOS RP*
  EOS R6    
Video Cameras
XA11 XA40 XC15 XF400
XA15 XA50   XF405
  XA55   XF705
EF Zoom Lenses
EF 8-15mm f/4L fisheye EF 17-40mm f/4L USM EF 100-400mm f/4.5-5.6L IS II USM EF 70–200mm f/4L IS USM
EF 11-24mm f/4L USM EF 24-70mm f/2.8L II USM EF 70-200mm f/2.8L USM EF 70-200mm f/4L IS II USM
EF 16-35mm f/2.8L II USM EF 24-70mm f/4L IS USM EF 70-200mm f/2.8L IS II USM EF 70-300mm f/4-5.6L IS USM
EF 16-35mm f/2.8L III USM EF 24-105mm f/4L IS USM II EF 70–200mm f/2.8L IS III USM EF 28-300mm f/3.5-5.6L IS USM
EF 16-35 f/4L IS USM EF 100-400mm f/4.5-5.6L IS USM EF 70-200mm f/4L USM EF 200-400mm f/4L IS USM
RF Zoom Lenses
RF 15-35mm F2.8L IS USM RF 24–105mm F4 L IS USM RF 70-200mm F2.8 L IS USM RF 100-500mm F4.5-7.1 L IS USM
RF 24-70mm F2.8L IS USM RF 28–70mm F2 L USM RF 70-200mm F4 L IS USM  
EF Fixed Focal Length Lenses
EF 14mm f/2.8L II USM EF 85mm f/1.2L II USM EF 300mm f/2.8L IS II USM EF 500mm f/4L IS II USM
EF 24mm f/1.4L II USM EF 85mm f/1.4L IS USM EF 400mm f/5.6L USM EF 600mm f/4L IS II USM
EF 35mm f/1.4L USM EF 135mm f/2.0L USM EF 400mm f/2.8L IS II USM EF 600mm f/4L IS III USM
EF 35mm f/1.4L II USM EF 200mm f/2.0L USM EF 400mm f/2.8L IS III USM EF 800mm f/5.6L IS USM
EF 50mm f/1.2L USM EF 300mm f/4L IS USM EF 400mm f/4 DO IS II USM
RF Fixed Focal Length Lenses
RF 50mm F1.2 L USM RF 85mm F1.2 L USM RF 85mm F1.2 L USM DS  
Macro Lenses
EF 100mm f/2.8L MACRO IS USM EF 180mm f/3.5L MACRO USM    
Tilt/Shift Lenses
TS-E 135mm f/4L Macro TS-E 17mm f/4L TS-E 24mm f3.5L II TS-E 50mm f/2.8L Macro  
      TS-E 90mm f/2.8L Macro
DSLR Accessories
BG-E11 BG-E20 ST-E2 transmitter WFT-E7A
BG-E13 BG-E21 ST-E3-RT transmitter WFT-E8A
BG-E14* BG-E7* WFT-E5A* WFT-E9A
BG-E16* GPS Receiver GP-E2 WFT-E6A  
Mirrorless Accessories
Mount Adapter EF-EOS R Drop-in Filter Mount Adapter EF-EOS R with Drop-in Circular Polarizing Filter A Battery Grip BG-R10 Battery Grip BG-E22
Control Ring Adapter EF-EOS R Drop-in Filter Mount Adapter EF-EOS R with Drop-in Variable ND Filter A Wireless File Transmitter R10-A  
Flashes
Speedlite 430EX III-RT Speedlite 470EX-AI Speedlite 600EX II-RT Speedlite EL-100
    Speedlite 600EX-RT  
Cinema Video
EOS C100 Mark II EOS C300 EOS C500 EOS C70
EOS C200 EOS C300 Mark II EOS C500 Mark II EOS C700
EOS C200B EOS C300 Mark III EOS C500 PL EOS C700 FF
  EOS C300 PL   EOS C700 FF PL
  EOS C300 PL Mark II   EOS C700 GS PL
      EOS C700 PL
Cinema Video Lenses
CINE-SERVO 17-120mm T2.95 (EF/PL) CN-E 14mm T3.1 LF CN-E 24mm T1.5 LF CN-E 35mm T1.5 LF
CN-E 135mm T2.2 LF CN-E 15.5-47mm T2.8 L S CN-E 30-105mm T2.8 L S CN-E 50mm T1.3 LF
CN-E 14.5-60mm T2.6 L S CN-E 15.5-47mm T2.8 L SP CN-E 30-105mm T2.8 L SP CN-E 85mm T1.3 LF
CN-E 14.5-60mm T2.6 L SP CN-E 20mm T1.5 LF CN-E 30-300mm T2.95-3.7 L S  
* Gold Plan eligibility only
Equipment requirements
You must list any equipment—with serial numbers—you want covered by CPS service policies on your application. Members are responsible for maintaining their record of equipment, adding new gear and removing retired or sold items when necessary. Products not on the member’s list at the time of service request will not qualify for CPS turnaround targets or rates.
CPS Rewards
Upon payment of the applicable enrollment fees, accepted members receive a welcome letter and their CPS member card. Fees are billed to the member’s account upon acceptance and payable within 30 days. CPS members are also invited to select their CPS Rewards from a variety of CPS gifts as a token of our appreciation.
Service turnaround
Warranty repairs: Canon repairs and ships from our factory service the eligible product (see list above) that is repairable, in Canon's reasonable discretion, within four business days (Cinema/Platinum plan), or six business days (Gold Plan), of receipt of the equipment at our service facility in Brampton, Ontario.
Out-of-warranty repairs: The turnaround period commences once Canon CPS staff receives approval of applicable charges. Please see the section covering repair pricing (below).
Service loaner
Service loaners are available upon request to Cinema and Platinum members, even prior to shipping in eligible product for service. Service loaners will be offered to Gold members only if the stated turnaround target cannot be met. Alternate model may be substituted based on availability. Loans are provided on a first come first serve basis. Complimentary shipping is provided for all Service loans.
Service discount
Cinema and Platinum members receive a 30% discount on service repairs (parts and labour). Gold members receive a 20% discount (parts and labour).
Service shipping charges
Cinema and Platinum members enjoy complimentary overnight incoming and outgoing shipping on all eligible products for service. Use of our CPS shipping waybill is required for identification purposes, and equipment arriving by any other method will be at the member's expense. Equipment arriving without the CPS waybill may not be eligible for rapid service turnaround.

Gold members receive subsidized incoming overnight shipping charges ($10) when eligible product shipments are identified using our CPS shipping waybill. These charges are added to the repair service charge. Return shipping is free for warranty repairs, and a flat $10 fee will be charged for return shipping of out-of-warranty service.
Important! Canon does not cover any modifications made to the Canon CPS waybill. Additional charges as a result of changes to Ship Mode, Package Type, Service or Declared Value are the sole responsibility of the CPS member and will be billed back to the CPS member account if any said charges are applied.
Insurance to cover loss and/or damage to equipment during incoming shipment to Canon Canada is the sole responsibility of all members.
Rental equipment pool
Rental equipment is available to all members in good standing. Cinema and Platinum members enjoy access to an expanded pool that includes virtually all lenses available. Gold members can access a basic pool of frequently needed items. Lists of available rental items are available on the member webpage. Shipping is complimentary. Canon may request credit card pre-approval of rental charges and/or damage deposit at any time.
Test drives
Test drives or tryouts are available only to Cinema and Platinum members on a first come-first serve basis. Members are limited to two tryouts per product for the lifetime of their membership. Members who cancel and later renew their membership will not be entitled to tryouts for the same models previously tested. Test drives are available for three-day periods. Shipping is complimentary. Canon may request credit card pre-approval for damage deposit at any time.
Restricted service list
The restricted list covers current professional product that is covered by the CPS service plan. Parts availability is assured for these products in order to reduce service turnaround delays. Products not on this list will not be covered by the CPS service turnaround guidelines.
Repair pricing
In order to minimize downtime, Canon Canada has established the pre-approved repair charge of $349 + tax. If the cost to repair your product is below $349 + tax, Canon Canada will proceed with the repair and return your equipment as soon as possible. If the cost to repair your product is beyond the pre-approved rate, Canon Canada will require your approval to proceed.
Manual estimates are available upon request. Please advise us when sending in your product and an estimate will be provided regardless of cost.
Service turnaround targets are based on estimate approval date.
Select products can be repaired under our flat rate pricing.
Actual repair cost will automatically be billed to the member account.
Accepted forms of payment for CPS service accounts: Visa, Mastercard and certified cheque
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