To Our Customers,
Canon U.S.A., Inc. and its subsidiaries understand the importance of maintaining the operational integrity and security of our systems. Access to some Canon systems is currently unavailable as a result of a ransomware security incident we recently discovered.
We immediately implemented our response protocols and began an investigation. Cybersecurity experts who have worked with other companies that have had similar issues have been engaged. We are working quickly to address the issue and to restore operations. We appreciate your patience as we work through this incident.
Thank you.