eService Expands Large Format Printer Billing and Service Possibilities
BRAMPTON, ON, NOVEMBER 22, 2021 – Canon Canada, Inc., a leader in digital imaging solutions, is excited to announce eService, a free, user-friendly application that enhances the ability of its authorized channel partners to deliver a Managed Print Service (MPS) solution for large format printers. Designed with usability in mind, this easy to use program allows Canon’s LFP service authorized dealers to remotely monitor their customers’ usage and service-related data from imagePROGRAF, PRO Series, TZ Series, TX Series, TM Series and legacy printers*.
With this new offering, customers may no longer have to purchase a printer upfront, or manually order supplies or services. Instead, by utilizing eService, customers can opt to pay on a print-per-use basis, allowing them to concentrate more on managing their business. Customers can also choose a full-service and support model, including routine maintenance where available, from their channel partner, so they no longer need to worry about checking if there is enough ink or paper. eService provides a full set of tools that will help print solution providers deliver a variety of flexible ownership options to their customers.
Canon service authorized partners using eService gain the ability to remotely view consumable usage levels, as well as the service status and history of a customer’s printer via an easy to read dashboard. As an added convenience, eService can also automatically notify partners when customers require consumables, or when an imagePROGRAF printer requires attention. These additional services offered through eService are designed to deliver quicker response times for service and help to eliminate downtime, increase customer satisfaction and streamline productivity for users.
Availability:
The new eService software is available now to Canon imagePROGRAF authorized service providers by registration only. Please speak to your Canon Sales Representative or download the Registration Form from the Canon Portal.
About Canon Canada Inc.
Headquartered in Brampton, Ontario, Canon Canada Inc., a wholly owned subsidiary of Canon U.S.A. Inc., is a leading provider of consumer and business-to-business digital imaging solutions. Innovation and cutting-edge technology have been essential ingredients in Canon’s success. Canon Canada Inc. is committed to the highest level of customer satisfaction and loyalty, providing 100 per cent Canadian-based service and support for all of the products it distributes. Canon Canada Inc. is dedicated to its Kyosei philosophy of social and environmental responsibility. For more information, please visit canon.ca or follow the company on Facebook, Twitter or Instagram using @CanonCanada.
Press/Media Contact
Corporate Communications
Canon Canada Inc.
mediarelations@canada.canon.com
# # #
*Refer to the FAQ on the Canon Portal for complete printer compatibility: www.canonextra.canon.ca