Canon Fax Driver & Utilities for Macintosh Version 4.9.0
CANON SOFTWARE LICENSE AGREEMENT
IMPORTANT
This is a legal agreement ("Agreement") between you and Canon Inc. ("Canon") and governing your use of Canon's software programs including the related manuals or any printed material thereof (the "SOFTWARE") for certain Canon's copying machines, printers and multifunctional peripherals (the "Products").
READ CAREFULLY AND UNDERSTAND ALL OF THE RIGHTS AND RESTRICTIONS DESCRIBED IN THIS AGREEMENT BEFORE INSTALLING THE SOFTWARE. BY CLICKING THE BUTTON INDICATING YOUR ACCEPTANCE AS STATED BELOW OR INSTALLING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE FOLLOWING TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT USE THE SOFTWARE.
1. GRANT OF LICENSE
Canon grants you a personal, limited and non-exclusive license to use ("use" as used herein shall include storing, loading, installing, accessing, executing or displaying) the SOFTWARE solely for the use with Products only on computers directly or via network connected to the Products (the "Designated Computer").
You may allow other users of other computers connected to your Designated Computer to use the SOFTWARE, provided that you must assure that all such users shall abide by the terms of this Agreement and shall be subject to restrictions and obligations borne by you hereunder.
You may make one copy of the SOFTWARE solely for a back-up purpose.
2. RESTRICTIONS
You shall not use the SOFTWARE except as expressly granted or permitted herein, and shall not assign, sublicense, sell, rent, lease, loan, convey or transfer to any third party the SOFTWARE. You shall not alter, translate or convert to another programming language, modify, disassemble, decompile or otherwise reverse engineer the SOFTWARE and you shall not have any third party to do so.
3. COPYRIGHT NOTICE
You shall not modify, remove or delete any copyright notice of Canon or its licensors contained in the SOFTWARE, including any copy thereof.
4. OWNERSHIP
Canon and its licensors retain in all respects the title, ownership and intellectual property rights in and to the SOFTWARE. Except as expressly provided herein, no license or right, express or implied, is hereby conveyed or granted by Canon to you for any intellectual property of Canon and its licensors.
5. EXPORT CONTROL
You agree to comply with all export laws and restrictions and regulations of the country involved, and not to export or re-export, directly or indirectly, the SOFTWARE in violation of any such laws, restrictions and regulations, or without all necessary approvals.
6. SUPPORT AND UPDATE
NEITHER CANON, CANON'S SUBSIDIARIES OR AFFILIATES, THEIR DISTRIBUTORS, OR DEALERS NOR CANON'S LICENSORS ARE RESPONSIBLE FOR MAINTAINING OR HELPING YOU TO USE THE SOFTWARE, OR PROVIDING YOU WITH ANY UPDATES, FIXES OR SUPPORT FOR THE SOFTWARE HEREUNDER.
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[NO WARRANTY] THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SOME STATES OR LEGAL JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.
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[NO LIABILITY FOR DAMAGES] IN NO EVENT SHALL EITHER CANON, CANON'S SUBSIDIARIES OR AFFILIATES, THEIR DISTRIBUTORS DEALERS OR CANON'S LICENSORS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS PROFITS, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS INTERRUPTION OR OTHER COMPENSATORY, INCIDENTAL OR CONSEQUENTIAL DAMAGES) ARISING OUT OF THE SOFTWARE, USE THEREOF OR INABILITY TO USE THE SOFTWARE EVEN IF EITHER CANON, CANON'S SUBSIDIARIES OR AFFILIATES, THEIR DISTRIBUTORS, DEALERS OR CANON'S LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES OR LEGAL JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR PERSONAL INJURY OR DEATH RESULTING FROM NEGLIGENCE ON THE PART OF THE SELLER, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
[RELEASE OF LIABILITY] TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, YOU HEREBY RELEASE CANON, CANON'S SUBSIDIARIES AND AFFILIATES, THEIR DISTRIBUTORS, DEALERS AND CANON'S LICENSORS FROM ANY AND ALL LIABILITY ARISING FROM OR RELATED TO ALL CLAIMS CONCERNING THE SOFTWARE OR ITS USE.
8. TERM
This Agreement is effective upon your acceptance hereof by clicking the button indicating your acceptance as stated below or installing the SOFTWARE and remains in effect until terminated. You may terminate this Agreement by destroying the SOFTWARE including any and all copies thereof.
This Agreement shall also terminate if you fail to comply with any terms hereof. Upon termination of this Agreement, in addition to Canon enforcing its respective legal rights, you must then promptly destroy the SOFTWARE including any and all copies thereof. Notwithstanding the foregoing, Sections 4, and 7 through 11 shall survive any termination of this Agreement.
9. U.S. GOVERNMENT RESTRICTED RIGHTS NOTICE
A "US Government End User" shall mean any agency or entity of the government of the United States. If you are a US Government End User, the following shall apply: The SOFTWARE is a "commercial item," as that term is defined at 48 C.F.R. 2.101 (October 1995), consisting of "commercial computer software" and "commercial computer software documentation," as such terms are used in 48 C.F.R. 12.212 (September 1995). Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4 (June 1995), all U.S. Government End Users shall acquire the SOFTWARE with only those rights set forth herein. The manufacturer is Canon Inc./30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan.
10. SEVERABILITY
In the event that any section hereof is declared or found to be illegal by any court or tribunal of competent jurisdiction, such section shall be null and void with respect to the jurisdiction of that court or tribunal and all the remaining provisions hereof shall remain in full force and effect.
11. ACKNOWLEDGEMENT
BY CLICKING THE BUTTON INDICATING YOUR ACCEPTANCE AS STATED BELOW OR INSTALLING THE SOFTWARE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTOOD IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU ALSO AGREE THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF AGREEMENT BETWEEN YOU AND CANON CONCERNING THE SUBJECT MATTER HEREOF AND SUPERSEDES ALL PROPOSALS OR PRIOR AGREEMENTS, VERBAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN YOU AND CANON RELATING TO THE SUBJECT MATTER HEREOF. NO AMENDMENT TO THIS AGREEMENT SHALL BE EFFECTIVE UNLESS SIGNED BY A DULY AUTHORISED REPRESENTATIVE OF CANON.
Should you have any questions concerning this Agreement, or if you desire to contact Canon for any reason, please write to Canon's sales subsidiary or distributor/dealer, serving the country where you obtained the Products.
 
No.022775
 
CONTENTS
Before You Start
This ReadMe file contains supplemental information to help you to install and use your Fax driver and utilities for Macintosh. Read this file carefully before using.
If you require additional assistance, please contact your local Canon company.
IMPORTANT:
Read the Canon Software License Agreement attached to the beginning of the file before using.
System Requirements
The Canon Fax Driver can be used in the following system environments:
OS
Mac OS X (version 10.6.8 or later)
Computer/Memory
Intel processor-based Macintosh which runs Mac OS X properly
Supported Canon Products
The driver name that corresponds to Canon products is following.
imageRUNNER ADVANCE C250/C250i/C250iF*
imageRUNNER ADVANCE C350/C350F/C350i/C350iF*
imageRUNNER ADVANCE C351iF*
imageRUNNER ADVANCE C2020/C2020F/C2020i/C2020L/C2020H
imageRUNNER ADVANCE C2025/C2025H
imageRUNNER ADVANCE C2030/C2030F/C2030i/C2030L/C2030H
imageRUNNER ADVANCE C2218F-V
imageRUNNER ADVANCE C2220/C2220F/C2220i/C2220L
imageRUNNER ADVANCE C2225/C2225i
imageRUNNER ADVANCE C2230/C2230F/C2230i
Canon iR-ADV C Series FAX
imageRUNNER ADVANCE C3320/C3320F/C3320i*
Canon iR-ADV C3320 FAX
imageRUNNER ADVANCE C3320L*
Canon iR-ADV C3320L FAX
imageRUNNER ADVANCE C3325/C3325i*
Canon iR-ADV C3325/3330 FAX
imageRUNNER ADVANCE C3330/C3330F/C3330i*
Canon iR-ADV C3320/3330 FAX
imageRUNNER ADVANCE C5030/C5030F/C5030i
imageRUNNER ADVANCE C5035/C5035F/C5035i
imageRUNNER ADVANCE C5045/C5045F/C5045i
imageRUNNER ADVANCE C5051/C5051F/C5051i
imageRUNNER ADVANCE C5235/C5235F/C5235i
imageRUNNER ADVANCE C5240/C5240F/C5240i
imageRUNNER ADVANCE C5250/C5250F/C5250i
imageRUNNER ADVANCE C5255/C5255F/C5255i
imageRUNNER ADVANCE C7055
imageRUNNER ADVANCE C7065
imageRUNNER ADVANCE C7260/C7260i
imageRUNNER ADVANCE C7270/C7270i
imageRUNNER ADVANCE C7280i
imageRUNNER ADVANCE C9060 PRO
imageRUNNER ADVANCE C9065 PRO
imageRUNNER ADVANCE C9070 PRO
imageRUNNER ADVANCE C9075 PRO
imageRUNNER ADVANCE C9270 PRO
imageRUNNER ADVANCE C9280 PRO
Canon iR-ADV C Series FAX
imageRUNNER ADVANCE 400/400i/400iF*
imageRUNNER ADVANCE 500/500i/500iF*
imageRUNNER ADVANCE 4025/4025A/4025F/4025i
imageRUNNER ADVANCE 4035/4035A/4035F/4035i
imageRUNNER ADVANCE 4045/4045A/4045F/4045i
imageRUNNER ADVANCE 4051/4051A/4051i
imageRUNNER ADVANCE 4225/4225A/4225F/4225i
imageRUNNER ADVANCE 4235/4235A/4235F/4235i
imageRUNNER ADVANCE 4245/4245A/4245F/4245i
imageRUNNER ADVANCE 4251/4251A/4251i
imageRUNNER ADVANCE 6055/6055i
imageRUNNER ADVANCE 6065/6065i
imageRUNNER ADVANCE 6075/6075i
imageRUNNER ADVANCE 6255/6255i
imageRUNNER ADVANCE 6265/6265i
imageRUNNER ADVANCE 6275/6275i
imageRUNNER ADVANCE 8085/8085 PRO
imageRUNNER ADVANCE 8095/8095 PRO
imageRUNNER ADVANCE 8105/8105 PRO
imageRUNNER ADVANCE 8205/8205 PRO
imageRUNNER ADVANCE 8285/8285 PRO
imageRUNNER ADVANCE 8295/8295 PRO
Canon iR-ADV Series FAX
imageRUNNER ADVANCE 6555/6555i*
imageRUNNER ADVANCE 6565/6565i*
Canon iR-ADV 6555/6565 FAX
imageRUNNER ADVANCE 6575/6575i*
Canon iR-ADV 6575 FAX
imageRUNNER ADVANCE 8505/8505i*
Canon iR-ADV 8505 FAX
imageRUNNER ADVANCE 8585i*
imageRUNNER ADVANCE 8595*
Canon iR-ADV 8585/8595 FAX
Color imageRUNNER C1022/C1022i
Canon iR C1021/C1022 FAX
Color imageRUNNER C1030/C1030iF
Canon iR C1028/C1030 FAX
Color imageRUNNER C2550
Color imageRUNNER C2880/C2880i
Color imageRUNNER C3080/C3080i
Color imageRUNNER C3380/C3380i
Color imageRUNNER C3480/C3480i
Color imageRUNNER C4080/C4080i
Color imageRUNNER C4580/C4580i
Color imageRUNNER C5180/C5180i
Color imageRUNNER C5185/C5185i
Canon iR C Series FAX
imageRUNNER C1028/C1028i/C1028iF
Canon iR C1028/C1030 FAX
imageRUNNER C1225/C1225iF*
Canon iR C1225 FAX
imageRUNNER C1325/C1325iF*
imageRUNNER C1335iF*
Canon iR C1325/1335 FAX
imageRUNNER C3170i/C3170U
imageRUNNER C5058U
imageRUNNER C5068U
imageRUNNER C5870
imageRUNNER C6870U
Canon iR C Series FAX
iR 2570C/2570Ci
iR 3170C/3170Ci
iR 3180C/3180Ci
iR 5870C/5870Ci
iR 5880C/5880Ci
iR 6870C/6870Ci
iR 6880C/6880Ci
Canon iR C Series FAX
iR C1021/C1021i
Canon iR C1021/C1022 FAX
iR C2110F/C2110N
Canon iR C2110 FAX
iR C2380i
iR C2550/C2550F/C2550i
iR C2570/C2570F/C2570i
iR C2580i
iR C2880/C2880F/C2880i
iR C3080/C3080F/C3080i
iR C3170/C3170F/C3170i
iR C3180i
iR C3380/C3380F/C3380i
iR C3580/C3580F/C3580i
iR C3880/C3880F
iR C4080/C4080F/C4080i
iR C4580/C4580F/C4580i
iR C5180/C5180i/C5180N
iR C5185/C5185i/C5185N
iR C5870/C5870i/C5870N
iR C5880i/C5880N
iR C6870/C6870i/C6870N
iR C6880i/C6880N
Canon iR C Series FAX
imagePRESS C1
imagePRESS C1+
Canon iPR C Series FAX
imageRUNNER 1023
Canon iR1018/1022/1023 FAX
imageRUNNER 1025/1025iF/1025N
Canon iR1020/1024/1025 FAX
imageRUNNER 1133/1133A/1133iF*
Canon iR1133 FAX
imageRUNNER 1435/1435i/1435iF/1435P*
Canon iR1435 FAX
imageRUNNER 1730/1730iF/1730i
imageRUNNER 1740/1740iF/1740i
imageRUNNER 1750/1750iF/1750i
Canon iR1730/1740/1750 FAX
imageRUNNER 2016
Canon iR2016 FAX
imageRUNNER 2018
Canon iR2018 FAX
imageRUNNER 2020
Canon iR2020 FAX
imageRUNNER 2022
imageRUNNER 2025
imageRUNNER 2030
Canon iR2022/2025/2030 FAX
imageRUNNER 2520/2520i
Canon iR2520 FAX
imageRUNNER 2525/2525i
imageRUNNER 2530/2530i
Canon iR2525/2530 FAX
imageRUNNER 2535/2535i
imageRUNNER 2545/2545i
Canon iR2535/2545 FAX
imageRUNNER 2230/2230G
imageRUNNER 2830
imageRUNNER 3025
imageRUNNER 3030
imageRUNNER 3035
imageRUNNER 3045
imageRUNNER 3225
imageRUNNER 3230
imageRUNNER 3235/3235i
imageRUNNER 3245/3245i
imageRUNNER 3530/3530G
imageRUNNER 5050/5050N
imageRUNNER 5055
imageRUNNER 5065
imageRUNNER 5075
imageRUNNER 5570
imageRUNNER 6570
Canon iR Series FAX
iR1018
iR1022
Canon iR1018/1022/1023 FAX
iR1020
iR1024/1024F/1024i/1024iF
Canon iR1020/1024/1025 FAX
iR2016
Canon iR2016 FAX
iR2018
Canon iR2018 FAX
iR2020
Canon iR2020 FAX
iR2022
iR2025
iR2030
Canon iR2022/2025/2030 FAX
iR2230/2230F
iR2830
iR3025/3025F/3025N
iR3030/3030A/3030N
iR3035/3035A/3035F/3035N
iR3045/3045A/3045F/3045N
iR3225/3225F/3225N
iR3230/3230A/3230N
iR3235/3235A/3235F/3235N
iR3245/3245A/3245F/3245N
iR3530
iR4530
iR5050
iR5055/5055N
iR5065/5065N
iR5075/5075N
iR5570/5570N
iR6570/6570N
Canon iR Series FAX
D460*
D480*
Canon D460-490 FAX
D1100 Series
In the U.S.: Canon D1100 Series FAX
In other regions: Canon D1100/MF6600 Series FAX
D1300 Series*
Canon D1300/MF6700 FAX
D1500 Series*
Canon D1500/MF417 FAX
L100
L150
L170
Canon L100/L150/L170 FAX
L190
Canon L190/L410 Series FAX
L250
Canon L250 FAX
L410 Series
In Japan: Canon L410 Series FAX
In other regions: Canon L190/L410 Series FAX
L1000
Canon L1000 FAX
L3000 Series
Canon LC800/L3000 FAX
LC600 Series*
Canon LC600 Series FAX
LC800
Canon LC800/L3000 FAX
MF210 Series*
Canon MF210 Series FAX
MF220 Series*
Canon MF220 Series FAX
MF410 Series* (Except MF417dw)
Canon MF410 Series FAX
MF417dw*
Canon D1500/MF417 FAX
MF510 Series*
Canon MF510 Series FAX
MF620C Series*
Canon MF620C Series FAX
MF720C Series*
Canon MF720C Series FAX
MF810C Series*
MF820C Series*
Canon MF810/820 FAX
MF4100 Series
Canon MF4100 Series FAX
MF4200 Series
Canon MF4200 Series FAX
MF4320-4350
Canon MF4320-4350 FAX
MF4360-4390*
Canon MF4360-4390 FAX
MF4400 Series*
Canon MF4400 Series FAX
MF4500 Series*
Canon MF4500 Series FAX
MF4500w Series*
Canon MF4500w Series FAX
MF4600 Series
Canon MF4600 Series FAX
MF4700 Series*
Canon MF4700 Series FAX
MF4800 Series*
Canon MF4800 Series FAX
MF5800 Series*
Canon MF5800 Series FAX
MF5900 Series*
Canon MF5900 Series FAX
MF6100 Series*
Canon MF6100 Series FAX
MF6500 Series
Canon MF6500 Series FAX
MF6600 Series
Canon D1100/MF6600 Series FAX
MF6700 Series*
Canon MF6700 Series FAX
MF6800 Series*
Canon MF6800 Series FAX
MF7100 Series
In Japan: Canon MF7100/7200 Series FAX
In other regions: Canon MF7100 Series FAX
MF7200 Series
In Japan: Canon MF7100/7200 Series FAX
In other regions: Canon MF7200 Series FAX
MF7300 Series
Canon MF7300/7400 Series FAX
MF7400 Series
In Japan: Canon MF7300/7400 Series FAX
In other regions: Canon MF7400 Series FAX
MF8000 Series*
Canon MF8000 Series FAX
MF8000C Series*
Canon MF8000C Series FAX
MF8200C Series*
Canon MF8200C Series FAX
MF8300 Series*
Canon MF8300 Series FAX
MF8300C Series*
Canon MF8300C Series FAX
MF8400 Series
Canon MF8400 Series FAX
MF8500C Series*
Canon MF8500C Series FAX
MF9100 Series
MF9300 Series
Canon MF9100/9300 Series FAX
MF9200 Series
Canon MF9200 Series FAX
NOTE:
The printer models and their names, as well as options and their names, that are sold vary from region to region.
Supported Connections
TCP/IP
USB
Bonjour
NOTE:
You can also use this fax driver when an optional print server unit is installed in the printer. However, when the print server unit is installed you cannot connect to the printer via USB.
The printer models with * beside their names in "Supported Canon Products" are compatible with Bonjour network connections.
Installing the Fax Driver
1. Open the following folders: [CANON_UTIL] - [FAX].
2. Double-click the [Canon_FAX_Installer.pkg] icon.
3. Follow the instructions on the screen to complete the installation.
NOTE:
If you have downloaded the driver from the Canon web site, part of the folder structure may differ from that described.
IMPORTANT:
After registering the fax, click the [Printer Information] button in the main window of the Fax Utility to confirm that the right fax driver is selected in the [Printer Information] dialog box.
At the top of the [Printer Information] dialog box, the name of the fax driver that is selected when registered is displayed. In the list, the name of the fax that is actually connected to the computer is displayed. Confirm that the fax driver name that is displayed corresponds to the fax that is connected. If the fax and fax driver do not correspond, re-register the fax. For details, refer to "About FAX Utility."
You cannot downgrade install this product.
Verifying the Driver Version
The version of the currently installed printer driver can be verified in the [General Settings] preferences pane of the [Print] dialog box.
Canon Fax Driver Guide
Refer to the Canon Fax Driver Guide (index.html) for using the fax driver. You can access the Canon Fax Driver Guide in following folder:
Canon Fax Driver Guide on the CD-ROM: [CANON_UTIL] - [FAX] - [Documents] - [english] - [Guide]
NOTE:
If you have downloaded the driver from the Canon web site, part of the folder structure may differ from that described.
About FAX Utility
You can set and verify the department ID management function, and edit the address book in the main window of Fax Utility.
The software that opens the main window of Fax Utility is installed in the following folder.
[Library] - [Printers] - [Canon] - [CUPSFAX] - [Utilities]
NOTE:
Depending on the printer models, you can open the main window of the Fax Utility by following the instructions below.
Select the appropriate printer in [Print & Fax], [Print & Scan] or [Printers & Scanners] in [System Preferences], and click [Options & Supplies]/[Open Print Queue] - [Utility] - [Open Printer Utility].
If you import an address book using the Fax Utility, groups may not be displayed. If this happens, restart the utility.
Cautions, Limitations, and Restrictions
If you have installed a prior version of the fax driver, after installing the new version of the fax driver, delete and reinstall the fax in [Print & Fax], [Print & Scan] or [Printers & Scanners] of [System Preferences].
When installing from the installer, some of the functions of the driver may not operate correctly when the driver module is run. If this happens, first quit all applications or restart the operating system, then start the product.
To install the fax driver under a multi-user environment, log on to the computer as Administrator.
Depending on the application software used, dialog boxes opened from the Print dialog box may be hidden behind the Print dialog box.
An error may occur if the following operations are performed during sending a fax:
Searching for a USB connected printer in the [System Preferences]
Connecting another USB printer to the computer
Sending a second job to a different USB printer while a job is being completed at a USB printer
When you connect two faxes of the same model to your computer through the USB connection, you can only send from one of the faxes.
If you change the setting for [Presets] in the Print dialog box, an error may occur. In this case, display the preview once before sending.
If you have registered the fax with bidirectional printing, and have changed the department ID management settings at the device, update the information in the [Printer Information] dialog box of the Fax Utility.
If you have registered the fax with unidirectional printing, you cannot use optional functions that are not supported by the printer, regardless of whether they can be set.
If you are using Macromedia FreeHand 10.00/FreeHand MX11.00, the application software will close and you cannot send documents correctly. This problem does not occur if you are using FreeHand MX11.02.
The settings for [Copies] and [Collated] are ignored because only one copy is allowed per output in this product.
If the Help is not displayed when you click the [?] button in the [Print] dialog box, perform the following procedure.
Mac OS X 10.6
Move the pointer over the home button in the toolbar of the help window and select [Canon Fax Driver Help] from the pop-up menu that is displayed when you press the mouse button.
Mac OS X 10.7 or later
Open [Finder] - [Help] - [Help Center], select [Help for all your apps] in the lower left corner of the window, and select [Canon Fax Driver Help].
If your fax machine also has PostScript printing function, follow the steps below to add a printer via a USB connection.
1. Open the [Print & Fax], [Print & Scan] or [Printers & Scanners] from [System Preferences].
2. Turn on your printer then connect it to the computer with a USB cable.
3. Confirm that the printer name is displayed in the [Print & Fax], [Print & Scan] or [Printers & Scanners] with "Generic PostScript Printer" displayed in the Kind column. Make sure to leave it in the [Print & Fax], [Print & Scan] or [Printers & Scanners].
4. Add the printer using the [Print & Fax], [Print & Scan] or [Printers & Scanners] from [System Preferences] as instructed in the Canon Fax Driver Guide.
5. Pull out the USB cable from the printer, then plug it in again.
6. When you print, select the printer added in step 4.
NOTE:
If you have deleted the Generic PostScript Printer that was added automatically in step 3, delete the printer that you added in step 4, then follow the procedure from steps 1 to 6 again. If the printer starts to print during the above procedure, cancel the print job on the panel of the printer.
Depending on the application software you use, in the application's own [Print] dialog box, some characters in [Paper Size] may not be displayed correctly. In this case, specify the paper size from the [Print] dialog box of the printer driver.
This fax driver does not support the Printer Pool function. The Printer Pool function is available in Mac OS X 10.3 or later. For more information about the Printer Pool, refer to the Help provided with your Mac OS.
If you send a fax by clicking the [Print] button in the [Print] dialog box of the application, the fax is sent to the destination that was specified the previous time you sent a fax, or an error message stating that a destination has not been set is displayed. If the fax data that generated the error message is still in the print queue, delete the fax data. To send the fax data to the correct destination, instead of clicking the [Print] button in the [Print] dialog box of the application, open the [Print] dialog box of the fax driver and confirm the address, then click the [Print] button.
When you install this printer driver using the installer, the amount of disk space displayed is less than the actual amount that is needed when installing. Before installing, confirm that your computer has enough free disk space.
Depending on the printer model you are using, performance of your Macintosh and the data you are sending, sending may not start or may stop due to a time out error. In this case, specify a longer time out period or select Off in the Error Time Out setting under Printer Settings on the control panel of the printer.
If you have discovered that the printer cable is disconnected while a fax document is being sent to the fax, and have reconnected the cable and continued sending the fax document, there is still a possibility that the document is not transmitted correctly. If the document has not been transmitted correctly, fax the document again. If you still cannot transmit the fax document, restart the fax and transmit the fax document again.
If you are using Adobe Photoshop CS5, be sure to register the printer you are using in [System Preferences] first. If you click [Print] in the [File] menu of Adobe Photoshop CS5 to open the [Print] dialog box, then open the [Print Settings] dialog box by clicking the [Print Settings] button in the [Print] dialog box, you may not be able to open the [Print Settings] dialog box there after even if you register the printer in [System Preferences].
Also, if you cannot open the [Print Settings] dialog box, change [Printer] to an output destination whose [Print Settings] dialog box you can open, open the [Print Settings] dialog box and save the print settings, and select the fax you want to use from the [Print] dialog box.
When importing an extended LDIF format (*.abk) address book file that has been exported from another fax model, importing may fail or some characters may not be displayed correctly. If this happens, you can correctly import the address book file into the device using the fax driver, by following the procedure below.
1. Execute the procedure described in "Editing Address Books" > "Importing Address Book" in the Canon Fax Driver Guide.
2. Recreate the extended LDIF format (*.abk) address book file according to the procedure described in "Editing Address Books" > "Exporting Address Book" in the Canon Fax Driver Guide.
3. Import the extended LDIF format (*.abk) address book file that was recreated in step 2.
Fax jobs may not be executed when restarted if you perform stop and restart or hold and restart in the print queue dialog box. If this happens, send them again from the [Print] dialog box.
If you import an address book file that uses Windows-dependent characters, the characters may not be displayed correctly.
With some printer models registered with a USB connection, if you stop a fax job in the print queue dialog box that is being sent to the printer, reception of the fax job may not be canceled at the printer. If this happens, cancel the fax job at the printer.
With some printers registered with a Bonjour connection and unidirectional communication, if you stop a fax job that is being sent from the print queue dialog box, pages that were sent to the printer immediately before cancellation are sent to the destination.
After updating the operating system, you may not be able to use devices that were added prior to the update. If this happens, delete the devices and add them again.
If you are using Mac OS X 10.7 or later, you may not be able to select the preferences pane pull-down menu in the [Print] dialog box, or the application may force quit.
If this happens, restart the application. Also, save the data before opening the [Print] dialog box.
If you are using Mac OS X 10.7 or later, you may not be able to use the address book function in some applications. If this happens, use another application or convert the application data to PDF format and apply the relevant function(s) in an application other than Preview that supports PDF files.
Display send history on the printer to confirm the name of the recipient and the fax number.
If the computer you are using is logged into an Active Directory, in [System Preferences] - [Network], check that the FQDN of the Active Directory you are logged into is displayed at the top of [Search Domains].
Depending on your system environment, options not supported by the printer may be selectable on the driver configuration screen. In this case, only settings for options that are actually attached to the printer can be enabled.
If you are using Mac OS X 10.8 or later, when using an application that is not allowed access to your contacts, [General Settings] - the [Address Book] button cannot be clicked. Also, when the Canon FAX Utility is not allowed access to the contacts, the address book cannot be used.
When registering a fax after installation, similar driver names such as "Canon iR-ADV C Series FAX" and "Canon iR-ADV C Series FAX (UK)"may be displayed at the stage where you need to select a driver. If this happens, select the name without "(UK)" (e.g. "Canon iR-ADV C Series FAX").
In the [Address Book] tab of the Canon FAX Utility, if you register multiple home fax numbers, work fax numbers, or IP fax numbers in one card, you can only edit the number that was registered first. If you want to edit a home fax number, work fax number, or IP fax number that was registered after the first number, add a new card with that number or edit the card using the Mac OS Address Book/Contacts.
Depending on the application you are using, you may not be able to use the mouse in the [Select Destination from Address Book] dialog box of the driver. If this happens, use the keyboard instead.
When importing or exporting address book files, certain characters may be converted to "?" or "??".
When you create a new card in the Canon FAX Utility, or create a new card or edit a card in the Mac OS Address Book/Contacts while the Canon FAX Utility is open, card information may not be displayed correctly in the [Address Book] tab of the Canon FAX Utility. If this happens, reopen the Canon FAX Utility.
Before registering the fax in [System Preferences], make sure you correctly set [System Preferences] - [Language & Text] - [Formats] - [Region]. If the region is not set correctly, the fax driver may not operate correctly.
When registering the fax in [System Preferences], select software (PPD) for the same fax model as the one you are using. If you select the wrong PPD, the fax driver will not operate correctly.
Also, if you are using the driver in unidirectional communication mode, after registering the fax, set the device options manually in [System Preferences] - [Print & Fax]/[Print & Scan]/[Printers & Scanners] - [Options & Supplies] - [Driver]/[Options]. If these settings and the device options installed in the fax do not match, the fax driver will not operate correctly.
Depending on the application, the data may be divided into multiple jobs when it is sent. If this happens, setting the cover sheet will attach it to each job when it is sent (e.g., if you combine multiple Microsoft Excel work sheets and send them, each work sheet will be sent with a cover sheet attached). If you want to attach only one cover sheet, select [Save as PDF] from [PDF] at the bottom left of the [Print] dialog box, and send the data after converting it to a single PDF file.
Select [Mode 2] for [System Preferences] - [Print & Fax]/[Print & Scan]/[Printers & Scanners] - [Options & Supplies] - [Driver]/[Options] - [Dept. ID Management Authentication]/[Subaddress Authentication] only if you are using a device that supports the encryption function for authentication information. If you are using a device that does not support this function, select [Mode 1]. If you do not set [Dept. ID Management Authentication]/[Subaddress Authentication] correctly, you may not be able to use the department ID management function or send faxes.
Consult the administrator of the device you are using to find out whether it supports the encryption function.
This product does not support custom paper sizes. If you select a custom paper size, the fax is sent in the Mac OS default paper size.
If the settings for [System Preferences] - [Language & Text]/[International] - [Language], or [Region]/[Formats] - [Region] do not match the settings at the time the address book file (csv/abk) was exported and imported, the address book file may not be imported correctly.
Depending on the application you are using (Microsoft Excel, PowerPoint, etc.), if you print without closing the application after sending a fax, the fax may be sent to the destination that you sent the previous fax to. Take care when faxing under such circumstances.
When importing an address book created in version 3.70 or earlier of the fax driver using the Canon FAX Utility, you need to save the address book file in the start volume of the computer. If it is saved to a different volume, after exporting the address book in that volume, import it as a file in the volume used by this product.
If you are using Mac OS X 10.7.x, and you add or delete a destination in the Mac OS Address Book/Contacts while the Canon FAX Utility is open, then repeatedly perform the export operation using the Canon FAX Utility, the Canon fax driver address book may not be exported as displayed. If this happens, restart the Canon FAX Utility.
Select the checkbox of the communication mode you are using from among [Intranet], [NGN], [NGN My Number], and [VoIP Gateway] in [System Preferences] - [Print & Fax]/[Print & Scan]/[Printers & Scanners] - [Options & Supplies] - [Driver]/[Options] only when you are using a device that supports the IP fax function. If you are using a device that does not support this function, deselect all of the communication mode checkboxes. If you do not set the communication mode correctly, you may not be able to send faxes or they may be sent incorrectly.
To find out if the device you are using supports the IP fax function, refer to the manual provided with the device.
When registering an IP fax number or URI, start the Canon FAX Utility and set the fax number or URI from [Add Card] in the [Address Book] tab.
If you want to edit fax numbers or URIs in the address book, start the Canon FAX Utility and set them from [Edit Card] in the [Address Book] tab.
Cards created with the Canon FAX Utility cannot be added directly to Smart Groups created from the Mac OS Address Book/Contacts.
When exporting an address book file from the Canon FAX Utility, Smart Groups created from the Mac OS Address Book/Contacts are exported as normal groups.
If you are using Mac OS X 10.9 or later, selecting a preference panel from the [Print] dialog box in a sandboxed application may cause the application to force quit. If this happens, select [System Preferences] – [Security & Privacy] – [Privacy] – [Contacts], and in the displayed list of applications, deselect the check box of the relevant application. Doing so will disable selection of [Address Book] in the [Print] dialog box – [General Settings] preferences pane.
If you open the Canon FAX Utility and Mac OS Address Book/Contacts at the same time and add a new card or edit a card in both, the card may not be updated correctly. If this happens, close the Canon FAX Utility and Mac OS Address Book/Contacts, then reopen either one of them.
If you import an address book to a device with the Canon FAX Utility, select the same device and use the exported address book.
You may not be able to import correctly with an address book exported with a different device selected.
When you update Mac OS X, you may not be able to acquire the device information from [Printer Information] in the Canon FAX Utility. If this happens, set the device options manually in [System Preferences] - [Print & Fax]/[Print & Scan]/[Printers & Scanners] - [Options & Supplies] - [Driver]/[Options].
Depending on the printer model you are using, when sending a fax to multiple destinations at once, the fax may not be sent to some destinations due to Mac OS restrictions.
If this happens, check the send log of the device and resend the fax to the destinations that did not receive it.
If you use Mac OS X 10.10 or later, delete the printer(s) from [System Preferences] – [Printers & Scanners], then install the latest version of the driver and add the printer(s) again.
In a Mac OS X 10.9 or earlier operating system, if you install the latest version of the driver, and register and use a printer from [System Preferences] - [Print & Fax]/[Print & Scan]/[Printers & Scanners], then update to the latest operating system, you may not be able to use such functions as Department ID Management that utilize bidirectional communication between the device and the computer.
In such cases, click [Printer Information] in the Canon FAX Utility.
If you are using Mac OS X 10.10 or later, unexpected operations may occur when you start the Canon FAX Utility if there are cards for which the user name is not registered in Mac OS Contacts. If this happens, register the user name in the relevant cards in Mac OS Contacts.
If you are using an MF620C Series or MF720C Series with Mac OS X 10.8/10.9, two printers are added if you register the printer with a Bonjour connection when [Use IPP Printing] is set to [On] at the device. You can delete the printer with "- FAX" attached to the printer name.
If you export an Address Book from the Canon FAX Utility as an extended LDIF file, long destination names may be converted to unintended short destination names. If this is a problem, re-export the Address Book after setting long destination names to desired short destination names.
If you add a printer connected via TCP/IP after updating Mac OS X, [Internet Printing Protocol - IPP] may be selected for [Protocol].
If this happens, select [Line Printer Daemon - LPD] and add the printer.
If you are using Mac OS X 10.10 with a printer connected via USB, faxing may not be performed correctly.
If this happens, set the printer’s [Network Settings] - [Use IPP Printing] to ON using the control panel of the printer.
If the computer and printer you are using are connected via both a network connection and a USB connection, printers connected via Bonjour may not be displayed in the add printer dialog box of [Print & Fax], [Print & Scan] or [Printers & Scanners] of [System Preferences].
If this happens, disconnect the USB cable connecting the computer and printer from the computer.
If you are using a printer with a USB connection in a Mac OS X 10.10 or later operating system, adding the printer may take time.
If this happens, set the printer’s [Network Settings] - [Use IPP Printing] to ON using the control panel of the printer.
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